Technical Writer

Location: San Francisco, CA
Job title: Technical Writer
Type: Contract / San Francisco, CA 94105
 
Technical writer to drive technical documentation for technical products used by customer facing financial services professionals.
 
The technical writer will be documenting web software.
 
In addition to writing new content, this position will help organize large amounts of information in a way that enables users to find the information they need across multiple data sources.
 
The writer must be able to understand and explain complex technical concepts to various internal technical groups.
 
Deliverables :
- Create user documentation for a technical audience by collaborating with SMEs (product managers, software developers)
- Collect content submitted by product managers and engineers within the organization and curate to present a consistent style, tone and voice
- Create visual diagrams to explain processes, system architecture, etc.
 
Experience and Education:
- Demonstrated excellence using specifications, source code, and other resources
- 3-5 years of experience writing software documentation for a technical audience –
- Experience working with Web and Mobile developers
- Ability to evaluate and organize technical information quickly and explain concepts and instructions clearly and concisely.
- Familiar with cloud computing
- Experience with wiki-based documentation systems
- Flexible, proactive and enjoy working with new technology in a fast paced environment
- BS/BA in Technical Communication, English, Computer Science preferred
 
 
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